ICICI Bank Relationship Manager (Phone Banking) Jobs 2026 – Freshers Eligible
Introduction
With 2026 approaching, job seekers across India are actively looking for stable and growth-oriented career opportunities. One such promising opportunity is the Relationship Manager (Phone Banking) role at ICICI Bank, which is currently open for freshers as well as experienced candidates. Alongside this, a free job preparation course launching in the first week of January aims to help candidates improve employability skills such as communication, English proficiency, resume writing, and smart job application strategies.
This blog post provides complete, verified, and SEO-friendly details about the ICICI Bank Phone Banking job, eligibility, salary, locations, preparation tips, and how job seekers can maximize their selection chances in 2026.
ICICI Bank Relationship Manager (Phone Banking) Job Overview
The Relationship Manager (Phone Banking) role is a desk-based, virtual customer handling job where candidates interact with customers over phone calls. The focus is on customer service, relationship management, and need-based product communication.
Key Highlights
- Company: ICICI Bank
- Job Role: Relationship Manager – Phone Banking
- Job Type: Virtual / Desk Job
- Employment Type: Full-Time
- Openings: Multiple
- Interview Mode: Virtual
- Suitable For: Freshers & experienced candidates
Job Responsibilities
- Handling customer queries over phone calls
- Providing banking product information
- Maintaining customer relationships
- Cross-selling and up-selling as per customer needs
- Ensuring customer satisfaction and service quality
- Following compliance and internal banking processes
This role requires good communication skills and basic understanding of banking products. Sales targets may be involved, but the job is primarily relationship-focused.
Eligibility Criteria
Educational Qualification
Graduation in any stream from a recognized university
Experience
Freshers are eligible to apply, even if job descriptions mention 3–6 years of experience
Age Limit
- No strict age limit mentioned
- Candidates above 27–28 years can also apply
Skills Required
- Basic communication skills
- Willingness to learn banking processes
- Customer-handling ability
- Basic English proficiency
Job Location
The ICICI Bank Relationship Manager (Phone Banking) role is available in the following cities:
- Bhubaneswar
- Hyderabad
- Jaipur
- Chennai
- Thane
- Guwahati
- Indore
Salary structure is almost similar across all locations.
Salary Details
For freshers, the expected salary range is:
₹22,000 to ₹35,000 per month
Salary may vary slightly based on city, interview performance, and prior experience.
basics Required
- Communication skills improvement
- English speaking basics
- Resume writing & optimization
- Job application strategies
- Interview preparation basics
- How to apply smartly for private & banking jobs
Important: This course is strictly for serious candidates who are willing to follow instructions and complete assigned tasks.
Resume Preparation Tips for ICICI Bank Jobs
One of the most important factors in getting interview calls is a customized resume.
Smart Resume Strategy
- Carefully read the job description
- Copy only the job responsibilities section
- Use AI tools (like ChatGPT) to extract required skills
- Rewrite those skills in your own words
- Avoid direct copy-paste from job descriptions
- Customize your resume for each job application
This approach significantly increases the chances of resume shortlisting.
Why This Job is a Good Opportunity in 2026
- Open to freshers
- Virtual interview process
- Stable banking sector role
- Fixed monthly salary
- Entry point into BFSI careers
- Skill development through real customer interaction
Important Instructions for Candidates
- Apply only if you are genuinely interested
- Be ready to attend online interviews
- Improve communication skills consistently
- Follow job preparation steps seriously
- Participate actively in training or guidance programs
Important links
Frequently Asked Questions (FAQs)
Q1. Is ICICI Bank Phone Banking job real?
Yes, the Relationship Manager (Phone Banking) role is a genuine and active hiring opportunity.
Q2. Can freshers apply for ICICI Bank Relationship Manager role?
Yes, freshers are eligible despite experience requirements mentioned in some listings.
Q3. What is the salary for freshers at ICICI Bank Phone Banking?
Freshers can expect ₹15,000 to ₹22,000 per month.
Q4. Is there any age limit?
There is no strict age limit; candidates above 27–28 years can also apply.
Q5. Is the interview online or offline?
The interview process is conducted virtually.
Q6. Is this a work-from-home job?
The role is virtual and desk-based, but exact work-from-home policies may vary.
Q7. Which cities have vacancies?
Bhubaneswar, Hyderabad, Jaipur, Chennai, Thane, Guwahati, and Indore.
Q8. Is sales compulsory in this role?
The role involves relationship management and customer interaction; sales may be part of the job.
Final Thoughts
The ICICI Bank Relationship Manager (Phone Banking) Job 2026 is an excellent opportunity for freshers looking to start a career in the banking sector. With a reasonable salary, virtual interview process, and supportive skill development initiatives, this role can be a strong foundation for long-term growth.
Candidates who focus on skill improvement, resume customization, and disciplined preparation will have a higher chance of success in 2026.
Disclaimer: This job information is shared for informational purposes only. Applicants are advised to verify details from official sources before applying. We are not directly associated with ICICI Bank or any recruitment agency.
