Wipro Service Desk Analyst L1 Job for Freshers 2026 – Apply Online | Any Graduate Eligible
If you are an any graduate, have good communication skills, and want to work in a corporate IT environment, this Wipro job can be a perfect starting point.
About Wipro
Wipro Limited is a globally recognized IT services, consulting, and business solutions company. It operates across multiple countries and serves clients in banking, healthcare, telecom, retail, and technology sectors. Working at Wipro provides:
- Exposure to global clients
- Professional corporate work culture
- Long-term career growth opportunities
- Learning and upskilling platforms
Wipro Service Desk Analyst L1 – Job Overview
| Job Detail | Information |
|---|---|
| Company | Wipro Limited |
| Job Role | Service Desk Analyst L1 |
| Job Type | Full-Time |
| Experience | Freshers / Early Professionals |
| Location | Pune, Maharashtra |
| Salary (CTC) | ₹2.5 LPA – ₹4 LPA |
| Eligibility | Any Graduate |
| Mode of Work | Office / Shift Based |
Who Can Apply? (Eligibility Criteria)
Wipro has kept the eligibility simple and flexible, making it suitable for a wide range of candidates.
Educational Qualification
- Any graduate (BA, BSc, BCom, BCA, BBA, BE, BTech, etc.)
- Preference may be given to IT / Computer Science background
- Freshers are fully eligible
- No mandatory experience required
Age & Experience
- Fresh graduates and early professionals can apply
- No specific age limit mentioned by Wipro
Job Responsibilities – Service Desk Analyst L1
As a Service Desk Analyst L1, you will act as the first point of contact for users and clients. Your key responsibilities include:
- Handling technical queries via calls, emails, chat, and ticketing tools
- Logging, tracking, and updating service desk tickets
- Providing basic troubleshooting for software, hardware, and system issues
- Following defined IT service desk processes and SLAs
- Escalating unresolved issues to higher support levels
- Updating customers on ticket status and resolution
- Maintaining service documentation and MIS reports
- Collecting customer feedback and sharing improvement suggestions
Required Skills for Wipro Service Desk Analyst
To succeed in this role, candidates should have the following skills:
- Basic understanding of IT Service Desk concepts
- Strong verbal and written communication skills
- Knowledge of common software, hardware, and operating systems
- Ability to follow structured IT support processes
- Good problem-solving and analytical skills
- Willingness to learn new tools and client-specific systems
- Customer-friendly attitude and teamwork skills
- Ability to work in a fast-paced support environment
Salary & Benefits
Salary Package
₹2.5 LPA to ₹4 LPA (as per role, skills, and interview performance)
Additional Benefits
- Professional work environment
- Training and upskilling programs
- Career growth within Wipro
- Exposure to enterprise IT systems
- Job stability with a reputed MNC
Work Location Details
- Job Location: Pune, Maharashtra
- Candidates should be comfortable with office work and rotational shifts, depending on project requirements.
How to Apply for Wipro Service Desk Analyst L1?
Follow these simple steps to apply online:
- Visit the official Wipro careers website
- Search for Service Desk Analyst L1
- Click on Apply
- Register as a new user (if applying first time)
- Fill in personal, educational, and contact details
- Submit the application and keep checking your email for updates
⚠️ Apply only through the official Wipro portal. Do not pay anyone for job offers.
Important Link
Apply Now :- Click Hear
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Why Freshers Should Apply for This Wipro Job?
- Entry-level role with no experience requirement
- Suitable for any graduate
- Good salary for freshers
- Opportunity to enter the IT industry
- Strong brand value on resume
- Long-term career growth possibilities
SEO FAQs – Wipro Service Desk Analyst Job
Q1. Is Wipro Service Desk Analyst L1 job good for freshers?
Yes, this role is specially suitable for freshers and early professionals.
Q2. What is the salary for Wipro Service Desk Analyst L1?
The salary ranges between ₹2.5 LPA to ₹4 LPA.
Q3. Can non-IT graduates apply for this job?
Yes, any graduate can apply. IT background is preferred but not mandatory.
Q4. Is this a permanent job at Wipro?
Yes, it is a full-time role.
Q5. What is the job location?
The job location is Pune, Maharashtra.
Important Keywords (SEO)
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Disclaimer
Disclaimer: This information is based on publicly available job details from Wipro’s official career portal. Candidates are advised to verify all details from the official website before applying. We do not charge any fee for job information or recruitment.
